KMID : 0603720090150040493
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Journal of Korean Society of Medical Informatics 2009 Volume.15 No. 4 p.493 ~ p.500
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Usability of COPD u-Healthcare Services: A from Patient Experience Perspective
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Kim Jeong-Eun
Shin Youn-Joo Kim Suk-Wha Kim Hee-Chan Kim Kyung-Whan Yang Seok-Chul
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Abstract
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Objective: This study determines the usability of the experimental u-Healthcare services program by examining the prior experience of COPD patients.
Methods: A qualitative content analysis and in-depth interviews were conducted. A total of eight COPD patients with prior experience in u-Healthcare services were interviewed between August 12, 2009 and September 10, 2009.
Results: The participants were asked open questions on u-Healthcare services, including their general experience, major attributes, service expectations, future usage intentions, and education and training needs. The participants were also asked to indicate current healthcare inconveniences that u-Healthcare services might solve.
Conclusion: The results of this study based on patient experience suggest the potential viability of u-Healthcare services.
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KEYWORD
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u-Healthcare, Usability, COPD (Chronic Obstructive Pulmonary Disease), In-depth Interview, Qualitative Content Analysis
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